Issues with the invite system

Incident Report for Sociohouse

Resolved

The issue has been resolved, the services will return back to normal.

Posted Jul 26, 2021 - 18:23 AEST

Identified

Still facing degraded performance, another fix is on its way

Posted Jul 26, 2021 - 18:15 AEST

Update

We are continuing to monitor for any further issues.

Posted Jul 26, 2021 - 18:08 AEST

Monitoring

The fix has been implemented and we are currently monitoring the results

Posted Jul 26, 2021 - 18:06 AEST

Identified

The issue has been identified and a fix is on its way.

Posted Jul 26, 2021 - 18:05 AEST

Investigating

We are currently experiencing issues with the invite system, the issue is under investigation, all services except invites are working as normal.

Posted Jul 26, 2021 - 18:01 AEST

This incident affected: API and Web App.